Leadership: Articles
"Leadership is action, not position." This powerful quote from broadcasting guru, Donald McGannon, illustrates a new way of viewing the art and science of leadership. When it stems from the realm of positive influence rather than a hierarchical title, leadership creates new pathways to excellence. We can all choose to be leaders. This room provides the skills, concepts and specific steps to help you step into your leadership role.
Articles
Are you concerned about the loss of income for your practice when you send one of your clients to the referral hospital?
Have you or one of your clients ever had a negative experience associated with...
Gone are the days of the “command-and-control” leadership style. Who wants to work for someone who simply gives daily hospital orders and conducts annual evaluations from behind a closed...
When Lilly arrived almost a month ago, everyone thought she would be a perfect fit for the practice. Her recent experience in a similar clinic combined with glowing references gave everyone,...
Please click on the PDF icon to download your "Checklist for Collaborative Coaching."
For more information on this subject, see "Collaborative Coaching: How to Get the Most From Your...
A common complaint of managers is that there seems to be an endless supply of problems presented from team members. Depending on how these problems are presented, they could even be classified as...
The idea of “selling” to your clients may be an uncomfortable one. After all, good practices are about the quality of medicine they provide, not what products and services they sell...
Say the word “discount” and it conjures up violent, knee-jerk reactions in the minds and hearts of practice managers and owners.
“Never, never, never discount!” is the...
I am standing on my front porch, already late for work, about to call my 3 dogs in from their morning exercise adventure.
Shotzie, the Border collie, sees me and naturally trots right up the porch...
An effective marketing strategy needs to be carefully planned and executed; just sending out a few email blasts about the services offered won’t get the desired results.
The 9 components of an...
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