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Leadership: Overview

"Leadership is action, not position." This powerful quote from broadcasting guru, Donald McGannon, illustrates a new way of viewing the art and science of leadership. When it stems from the realm of positive influence rather than a hierarchical title, leadership creates new pathways to excellence. We can all choose to be leaders. This room provides the skills, concepts and specific steps to help you step into your leadership role.

Resources

Enhancing Communication Through Team Building
Using Scripts to Elevate the Science of Service
Go Ahead, Blow Your Horn
Increase Your Value To The Practice
Sample Client Surveys
How to Discuss Professionalism with Your Team
How Do Employee-Owned Veterinary Clinics Work?
6 Questions To Ask Your Team To Ensure Success
5 Steps to Effective Feedback
Growing a Culture of Care
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Articles

Enhancing Communication Through Team Building
It’s 11 AM on Friday morning. After a half-day team building session last week, the entire office seemed to be working together fairly well—until today. Now, Boris and Doris are back to...
Defining & Developing Your Practice Culture
“So, what’s it like to work here?” Simple as it sounds, figuring out how to answer this question can be pretty tough. But being able to define your practice’s culture is one...
How to Hold A Successful Open House For Your Clinic
An open house is a great way to grow your business. It strengthens your connection with existing clients, attracts new clients, and showcases your community-involvement. So how do you plan an open...
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Blogs

Go Ahead, Blow Your Horn
Humility May Be a Virtue, But It Won't Help You Promote Your Practice Congratulations…you’ve earned it, been awarded it, achieved it! And whatever “it” is—an award, a...
Incentivizing Critical Thinking
One of the summer jobs I held to fund my college education was as a frame welder and sub-floor builder at a mobile home plant. My crew was composed of jail birds that got out on 8-hour work release...
Do You Provide Continuing Education for Your Team?
Veterinary medicine is constantly changing as new medications are discovered, tools are created, protocols are proven, and recommendations are published. As part of the medical support staff,...