Clinical Communication: Blogs
Although most of us have been "communicating" since we were very young, the realm of clinical communication offers challenges and opportunities not faced in other life arenas. Whether it is monitoring body language, flexing to meet your client's communication style, or discussing end of life care, let us help you learn the evidence-based way to connect with clients.
Blogs
Self-care is important to a profession that involves long hours, hard work, and unhappy endings, and this is never truer than during a traumatic event in the practice.
Veterinary medicine has a lot...
“What keeps you up at night?” is almost a universal question. When used in a business context, once you get past the glib responses from employees, colleagues, or clients (ie, crying...
In the spirit of creating a healthy practice, communication is the keystone; it is imperative to the process. The practice has to set up policies and encourage open communication throughout the...
Mention the words “team-building activity” to any group of veterinary professionals, and you’ll hear nothing but moans and groans from the team. A few may even try to sneak out the...
No matter whom you are or what practice you work in, it always seems there much more work to be done than can possibly be accomplished. We tire after days and weeks of carrying a heavy workload, and...
Humility May Be a Virtue, But It Won't Help You Promote Your Practice
Congratulations…you’ve earned it, been awarded it, achieved it! And whatever “it” is—an award, a...
What if your boss asked you to put up a fence, but didn’t give you a hammer and nails?
I imagine you wouldn’t be very happy. Well, first you would probably laugh and wonder if they were...
A new veterinary graduate is interviewing for his first full-time DVM position.
Employer: “So what is the most important component of employment for you?”
New graduate: “Mentoring...
Burnout: Ideals in the Face of Trauma
When it’s time to look at the “emotional” aspects of the work we do in veterinary medicine, there aren’t a lot of resources available....
Hosting an open house is a great marketing strategy for helping your client base understand what your practice is all about.
Of course, your Web presence, collateral materials and media presence go a...
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