“Always treat your employees exactly as you want them to treat your best customers.”
Most people in leadership roles have knowledge of the concept of treating employees as we want them to treat our clients.
This approach has been shown in many other service industries to be wildly successful. Our team members are in a position that relentlessly demands kindness, patience, compassion, flexibility, and energy. In order to facilitate this level of performance, we must provide the same to our team.