Imagine that your clients enjoyed calling the veterinary clinic, looked forward to arriving early for appointments, felt secure when their pets were sick, and trusted that their questions would be answered.
You enter the exam room. Mrs. Avery’s eyes fill with tears as she places her dog Wrigley on the table. As a technician, you are a critical and integral part of the veterinary healthcare team and you are important to the client and the pet.
Many veterinarians and technicians enter the exam room with excellent training and great diagnostic skills. However, once in the exam room, they become distracted by the client and what they think the client wants rather than using an ordered approach to diagnosis and treatment.
EVT delivers resources & tools to help you succeed on the job. Created for busy veterinary professionals, this concise newsletter is full of quick tips & easy-to-follow strategies. Ready to be a positive change agent for your practice?