Columns

You expected her to be relieved—even grateful—that Bailey’s loose tooth has been successfully extracted and he is ready to head home. The reality, however, is that Mrs. Smith is furious over the $400 invoice for diagnostic testing, anesthesia, fluids, dentistry, hospitalization, antibiotics, and pain medications. Mrs. Smith seemed fine with recommendations for Bailey’s treatment, but today she says she will never return to your hospital again. “All you care about is the money.”

How to Read Personality Type

It’s no longer a rumor: the veterinary profession has undergone a gender shift from being a male-dominated profession to veterinary classes graduating over 80% women.

This creates a variety of implications for the management of veterinary practices. Denying or ignoring the difference between the sexes in the workplace can have a negative impact on a practice’s financial health and the team’s well-being.

In today’s workforce, four generations, each with its own unique way of looking at the world, are trying to work together and collaborate to be productive and innovative. But are the generations really as different as the popular media makes them out to be? Do Baby Boomers have a stronger work ethic than Millennials, who reputedly do not respect authority? Does Generation X value family more highly than Traditionalists?