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NAVC Conference 2012: Engage Every Member of the Team with EVT's Session on Feedback

Exceptional Veterinary Team, January 2, 2012

EVT announces our upcoming NAVC Conference 2012 session on making your team the best, using successful feedback!

Sign up via this link to reserve your place TODAY.

Battling the 'Difficult Sell' of Veterinary Dentistry

Christopher Snyder, DVM DAVDC and Jason Soukup, DVM, DAVDC, January 2, 2012

Overcome these 3 client misperceptions and get pet owners to say “yes” when it comes to veterinary dental work!

Client Emergencies: Not Just About the Pet

Carrie Massey, RVT, Team Leader, Chesapeake Veterinary Cardiology Associates, December 15, 2011

A hero – a pet’s lifesaver in an emergency

The situation
The client’s frantic—you can hear her hurried steps as she charges up to the hospital entrance.

Shaking and crying, the client Ms. Smith informs you, “I got him two days ago from the pet store. He was fine this morning. He didn’t want to eat…but he was fine!”

Your expert response

What System(s) Does Your Practice Have in Place to Prevent Medical Errors?

Exceptional Veterinary Team, December 15, 2011

In our November "In the Trenches" issue, EVT asked 3 veterinary professionals what their practices do to prevent medical errors—read their full interviews here!

Real World Wisdom: What is the Single Most Valuable Skill or Trait A Veterinarian Can Have?

Exceptional Veterinary Team, December 8, 2011

Real world wisdom gives you insight from real world veterinary professionals. EVT asked veterinarians and veterinary experts across the country for their feedback and opinions on how to handle difficult situations in the workplace.

Thanksgiving 2011: What Pet Are YOU Grateful for this Thanksgiving?

Exceptional Veterinary Team, November 23, 2011

EVT asked our readers what pets they were grateful for this Thanksgiving, and why.

Not only photos but heartwarming reasons were sent to us from these readers. Start your Thanksgiving by celebrating what you're grateful for, and read these happy tails (we mean, tales!).

A Spook-tacular Halloween

Exceptional Veterinary Team, October 31, 2011

EVT asked veterinary hospitals in Salem, New Orleans, and San Francisco—all cities particularly known for their Halloween "spirit"—what they do to celebrate the holiday.

Zombie Preparedness 101: Halloween 2011

Dr. Andy Roark, October 31, 2011

Don’t let the undead get you down. Zombie-proof your practice with these 6 tips!

Hiring For the Graveyard Shift: Halloween 2011

Suzanne Blair-Burtner - Matchmaker, My Veterinary Career*, October 31, 2011

Here’s how to avoid bringing a life-force deficient associate into your practice and keep your graveyard-shift team functioning at its best.

When Your Boss is a Witch: Halloween 2011

Dr. Jen Schori, October 31, 2011

Is your boss a witch?