Educators: Articles
Most information on professionalism, practice management and clinical communication is either too obscure or too simple to use in teaching and training. Let our practical, peer-reviewed, evidenced-based articles and tools assist you in coaching the next generation of clinical professionals.
Articles
Friday, 8 am: Surgical, dental, and grooming appointments are checking into the hospital.
The birds are chirping, the appointment book is full, and the phones are ringing. It’s going to be a...
You’ve heard the saying, “Everything’s bigger in Texas.” Well if a recent ruling by a Texas appeals court is upheld, “everything” could now include veterinary...
My task this month was to write about the benefits of developing emotional intelligence skills—the ability to recognize and manage one’s own emotions to meet life’s challenges....
Bird’s Eye View of Natick Animal Clinic
• Operating for more than 50 years in the Boston suburb of Natick, Massachusetts
• Accredited by the American Animal Hospital Association...
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One of your toughest challenges as a leader has just occurred: a team member burst into tears following a stressful situation in the practice. Is this appropriate or inappropriate behavior? What...
No matter where on the veterinary team you reside, conflict can rear its ugly head and turn an ordinary day into an obstacle course of wounded emotions, and drama enough to rival any sitcom. ...
With increased client awareness of the benefits of the human–animal bond and advances in preventive and specialized veterinary medicine, veterinarians today face an increased risk for...
Over coffee, my friend told me a harrowing tale of subterfuge and drama that involved the firing of a long-time employee at her practice.
She described the camps that had formed over the years of...
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