Client Service Staff: Articles
You are the first and last people clients and patients see when they visit your practice.These tips and insights will help you make a lasting impression that will bond them to your clinic or hospital.
Articles
Still need to do some last minute shopping for the holidays? Never fear, we've come to the rescue with some great ideas!
Exceptional Veterinary Team has put together its list of last minute gift...
"I have to justify every minute I spend not doing something for someone else.” If this sentiment rings true, you’re not alone.
Whether it’s called burnout or stress, veterinary...
Some clients are simply more challenging to work with than others.
You may look at the day’s appointments and dread seeing a particular client for a variety of reasons. One client may be...
The holiday season is upon us. This is my first year with our practice, and I’m glad to see that festive energy has found its way into our daily tasks.
It is distracting at times, but hearts...
Doctors Lauren Knobel, Ravi Tolwani, and Sandy Hazanow took a leap of faith to buy and save a struggling hospital.
Drs. Tolwani and Hazanow shared with EVT why they bought Seven Hills Veterinary...
It’s Monday morning and you’re having trouble getting ready for work. Each week seems to start this way, and all the days, weeks, and months run together. Your initial enthusiasm for work...
Between holiday parties and gift exchanges with co-workers, is it possible to eat healthy at your practice during the holidays?
The good news is most people don’t gain as much as weight during...
Honoring individual accomplishments, acknowledging the completion of a major project, holiday celebrations, or just having fun creates team spirit and a social support system that is needed for a...
The SMART acronym, which helps define essential elements of long- or short-term goals, is an effective method of goal setting.
For more information, please see On Target: AIM For Your Best and...
If you stay late at work almost every day, odds are that you are discontented.
Read the 25 statements on this handout and decide how much each one pertains to you. Using the rating scale of 1 (never...
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