Liz Stallings visits patients at the John Muir Behavioral Health Center every day. But Liz isn’t who patients are most excited to see. It’s Chloe, her 4-year-old Cockapoo.
When Lilly arrived almost a month ago, everyone thought she would be a perfect fit for the practice. Her recent experience in a similar clinic combined with glowing references gave everyone, including Lilly, the confidence that she could “hit the ground running.”
Kara M. Burns, MS, MEd, LVT, and Ellen I. Lowery, DVM, PhD, May 13, 2012
"Welcome to the team!” As a new employee, that greeting conveys a special sense of being wanted, accepted, and belonging. All too often, however, that initial enthusiasm is quickly extinguished as the new member tries to fit in and existing team members grapple with the inevitable change in team dynamics.
Lisa Hunter, LSW, and Jane R. Shaw, DVM, PhD, May 10, 2012
Mrs. Kensington just arrived for her appointment with Zipper, the family’s gray and white male cat to investigate the lump on his neck, sudden loss of appetite, and onset of lethargy.
Let’s talk about an “untold truth” about working in animal healthcare: employees often make a habit of voicing continual disapproval of a manager’s style and decisions, and in return managers tend to regard employees as a pack, forgetting they are individuals with hopes and aspirations.
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